Dmg Mori collects information submitted through contact forms, RFQ requests, email links, and related website interactions so the team can respond to engineering and commercial inquiries. This may include name, company, email, phone, country, project type, drawing context, material requirements, quality clauses, and notes voluntarily provided by the user.
Information is used to evaluate fit, route the inquiry, prepare follow-up questions, coordinate documentation review, and improve the clarity of website resources. It may be shared internally with engineering, quality, commercial, and compliance personnel who need access to respond to the inquiry.
Users should not submit controlled technical data until a secure intake method and any required nondisclosure process are confirmed. If sensitive information is received through a general form, Dmg Mori may restrict internal access and contact the sender to establish a more appropriate communication path.
RFQ and contact records may be retained for commercial follow-up, audit trail, and quality planning. Reasonable administrative and technical measures are used to protect information, but no online method can be guaranteed as absolutely secure.
Users may request updates or removal of contact information where legally and operationally appropriate. Some records may need to be retained when connected to contractual obligations, compliance review, active quotations, or manufacturing history.